Terms of service

Overview

These Terms of Service govern your use of the Quartbike website and your purchase of products through our online store.

By accessing or using quartbike.com, placing an order, or otherwise using our website, you agree to be bound by these Terms of Service and the policies referenced or linked on this website.

If you do not agree with these terms, please do not use our website or place an order through our store.

Website Use

You agree to use the Quartbike website only for lawful purposes and in a manner that does not violate applicable laws, regulations, or the rights of others.

You may not use our website to:

Engage in unlawful activity.
Attempt to gain unauthorized access to our website or systems.
Interfere with the normal operation or security of the website.
Upload or transmit malicious code.
Use automated systems to access or collect website information in a manner that could interfere with our services.
Misrepresent your identity or provide false information in connection with an order or account.

We reserve the right to restrict or terminate access to our website when reasonably necessary to protect our business, customers, website, or systems.

Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on our website are accurate and current.

However, colors and visual appearance may vary depending on your device, screen settings, lighting, and other factors.

Product availability may change without notice.

We reserve the right to correct typographical, pricing, availability, or descriptive errors when discovered.

Pricing

All prices displayed on the website are subject to change without prior notice.

The applicable product price and shipping charge will be displayed during checkout before the order is submitted.

The standard shipping fee is $8.65, unless otherwise stated at checkout or through a specific promotion.

Orders and Acceptance

Submitting an order through our website constitutes a request to purchase the selected products.

An order confirmation may be sent after an order is submitted. However, an order may be canceled or declined when reasonably necessary, including in situations involving:

Product availability issues.
Pricing or listing errors.
Payment authorization problems.
Suspected fraudulent or unauthorized transactions.
Incorrect customer or shipping information.
Other circumstances that prevent us from properly fulfilling the order.

If we cancel an order after payment has been received, we will arrange an appropriate refund of the amount paid for the canceled portion of the order.

Payments

Payment must be successfully authorized before an order can be processed.

You agree to provide accurate and complete billing and payment information.

If a payment cannot be processed or is reversed, we may be unable to fulfill the order until valid payment information is provided.

Shipping

Shipping is subject to our Shipping Policy.

Our standard estimated delivery period is 5–8 business days, subject to applicable circumstances and carrier conditions.

Shipping delays may occur due to weather, carrier interruptions, holidays, incorrect addresses, or other circumstances outside our reasonable control.

Returns and Refunds

Returns and refunds are subject to our Return and Refund Policy.

Unless otherwise required by applicable law, eligible returns must be requested within 30 days of delivery and must satisfy the conditions described in our Return and Refund Policy.

Intellectual Property

All content appearing on quartbike.com, including text, photographs, graphics, logos, product descriptions, page designs, website layouts, icons, and other materials, may be protected by intellectual property laws.

Unless expressly permitted by Quartbike, you may not copy, reproduce, distribute, modify, publish, transmit, display, or commercially exploit our website content without prior written permission.

User Content

If you voluntarily submit reviews, comments, photographs, feedback, or other content to Quartbike, you represent that you have the right to submit that content.

By submitting content, you grant Quartbike a non-exclusive, royalty-free right to use, reproduce, display, and distribute the submitted content for purposes related to operating, marketing, and improving our business, subject to applicable law.

We reserve the right to remove content that is unlawful, misleading, abusive, offensive, or otherwise inappropriate.

Third-Party Services and Links

Our website may use third-party services, payment providers, shipping carriers, analytics tools, or other external services.

Third-party services may have their own terms and privacy policies.

Quartbike is not responsible for the independent practices, content, availability, or policies of third-party websites or services.

Website Availability

We make reasonable efforts to keep the website available and functional. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Website access may occasionally be affected by maintenance, technical problems, service interruptions, or circumstances beyond our reasonable control.

Disclaimer

To the extent permitted by applicable law, the website and its content are provided on an "as available" basis.

We do not guarantee that every website feature, product listing, or piece of content will always be completely free from errors or interruptions.

Nothing in these Terms of Service excludes or limits any consumer rights or legal protections that cannot lawfully be excluded or limited.

Limitation of Liability

To the maximum extent permitted by applicable law, Quartbike will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products, except where such limitation is prohibited by applicable law.

Nothing in these Terms limits liability where such limitation is not legally permitted.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, business practices, or applicable requirements.

The updated version will be posted on this page with an updated effective date when appropriate.

Your continued use of the website after an updated version is posted constitutes acceptance of the revised terms to the extent permitted by law.

Governing Law

These Terms of Service shall be interpreted and applied in accordance with applicable laws. Any governing-law or dispute-resolution provision will be subject to mandatory consumer protection laws that apply to the customer's transaction.